The following publications, organizations, and services are provided to help welcome you to Edmonton. This includes settlement services, employment services, and assistance in finding a place to stay once you have arrived. Many of these services are available in multiple languages, so you can speak to someone in your own language.
Government Newcomer Guides
City of Edmonton Newcomers Guide
The City of Edmonton has produced a Newcomers Guide with assistance from Alberta Employment and Immigration. It provides information about Edmonton housing, policing, garbage collection, transportation, public transit, education, health, recreation and leisure, libraries, and municipal government.
It is available in English, French, Spanish, Arabic, Hindi, Mandarin, Punjabi, and Vietnamese. For a free copy, download from the site or email: email@example.com
Welcome to Alberta
Alberta Human Resources and Employment produced a guide titled Welcome to Alberta. It provides an overview of information for adult immigrants who have just moved to Alberta, or are interested in settling in Alberta. Included in this document is general information to help newcomers learn about: where to get help, living in Alberta, money and banking, employment, education, healthcare, and the legal system.
This document is also available in 8 different languages at the Alberta Association of Immigrant Serving Agencies.
Immigrant Serving Organizations
Acces Emploi provides employment search assistance to Francophone and French speaking people in the Greater Edmonton area. The Acces Emploi centre offers a variety of services including counseling and career planning, resume writing, translation and interpretation services, intensive job search workshops, English classes, and workplace training programs.
Hours: Monday - Wednesday, Friday 8:30 a.m. - 4:30 p.m.;
Thursday 8:30 a.m. - 7:30 p.m.
Website (French and English): www.accesemploi.net
The Bredin Institute offers a number of programs that assist newcomers to Canada. Their services include assisting immigrants to become established members of Canadian society, to help adjust, adapt, and integrate in the Edmonton community, to promote cultural sensitivity, and to provide bridging programs, employment search programming, licensure, and credentialing assistance, communication and language training, mentoring opportunities, and job placement assistance.
Catholic Social Services
Catholic Social Services is dedicated to improving the quality of life for persons of all faiths and cultures by serving their social, emotional, intellectual, physical, and spiritual needs. Their multilingual and culturally diverse staff provide English language assessment, settlement assistance, educational/career planning, intercultural/cross-cultural education, opportunities to meet Canadian friends, outreach services for youth and seniors, volunteer opportunities, and more. CSS also produces the Directory of ESL Programs and Services.
Hours of operation: Monday, Tuesday and Thursday 8 a.m. - 8 p.m.
Wednesday and Friday 8 a.m. - 5 p.m.
Saturday 9 a.m. - 5 p.m.
Centre d'accueil et d'établissement d'Edmonton
L'Association canadienne-française de l'Alberta (ACFA provinciale) provides services to the Francophone community in Alberta.
Changing Together: A Centre for Immigrant Women
A nonprofit, charitable organization operated by immigrant women for immigrant women and refugees where they and their families can overcome personal and systemic barriers that keep them from participating fully in Canadian society, including developing employment skills and work experience.
3rd Floor, 10010-105 Street
Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.
Citizen and Immigration Canada
Canada's Citizenship and Immigration programs help build a community of citizens respected throughout the world. The CIC website provides information on coming to Canada to immigrate, study, work and live. On this website you will find forms, policies and regulations, research, services, publications and visa offices.
An automated telephone service is available in Canada at 1.888.242.2100.
Edmonton Immigrant Services Association
EISA helps with development of language skills, translation, interpretation, legal aid, income tax filing assistance, clothing and food-banks, matching of new neighbours with settled Canadians, and accessing government and non-government community services.
Suite 201, 10720-113 Street
Edmonton Mennonite Centre for Newcomers
The EMCN provides programs for Newcomers to Edmonton around English Language Services, Community Services (for example family and youth programs, community development and health and wellness), and Career Development Services. The EMCN can provide services in many languages.
Edmonton Region Immigrant Employment Council
Established in 2008, Edmonton Region Immigrant Employment Council (ERIEC) is an industry-led, not-for-profit organization dedicated to maximizing skilled immigrant employment in the Edmonton Region. ERIEC provides the bridge between employers looking for skilled workers, and skilled workers new to our community. ERIEC believes that it is important that foreign-trained professionals use their considerable skills to their full capacity.
The Immigrant Access Fund
Provides micro loans to immigrants who need help to pay for the costs associated with obtaining the Canadian accreditation or training that will allow them to work in their profession or trade. IAF micro loans help skilled immigrants move out of low-level/low-income jobs and make their best possible contribution to Canada’s economy.
45, 9912-106 Street
The Newcomers Club of Edmonton
The Newcomers Club of Edmonton is for woman and their families who have been in Edmonton for less than 2 years. We offer many programs including a Moms n’ Tots that meets every Thursday morning.
For more information, please phone the communities' services number at 211.