About YWE

The You’re Welcome Edmonton Awards Program

Employees who pride themselves in promoting Greater Edmonton through exemplary service, warm hospitality and commitment to excellence may be nominated by visitors, local customers, managers, peers and co-workers.  Nominations are accepted throughout the year with a deadline of December 31st.  Nominations can be made online at www.yourewelcomeedmonton.com or through nomination cards that are available from restaurants, hotels and other locations throughout Greater Edmonton. Proceed to Nominations >>

Making the Commitment to Frontline and Supervisory Training

Making the Commitment: Customer Service from the Inside Out is a frontline customer service focused training course. This program is an interactive experience, developed in a fun and enjoyable environment with hands-on techniques catering to the adult learner. The course introduces the concept of a cycle of service specific to the hospitality and tourism industry, which displays how everyone in every role, is a stakeholder in a "Customer Experience Team." Find out more about the training >>